{"id":3871,"date":"2022-03-01T22:53:30","date_gmt":"2022-03-01T21:53:30","guid":{"rendered":"https:\/\/www.leaplytics.de\/helpie_faq\/a-problem-has-occurred-where-can-i-get-help\/"},"modified":"2023-05-12T15:47:57","modified_gmt":"2023-05-12T13:47:57","slug":"un-probleme-est-survenu-ou-puis-je-obtenir-de-laide","status":"publish","type":"helpie_faq","link":"https:\/\/www.leaplytics.de\/fr\/helpie_faq\/un-probleme-est-survenu-ou-puis-je-obtenir-de-laide\/","title":{"rendered":"Un probl\u00e8me est survenu. O\u00f9 puis-je obtenir de l'aide ?"},"content":{"rendered":"<p>En cas de probl\u00e8me, vous pouvez nous envoyer un courriel (<a href=\"\/fr\/&\/#x6d;&#97;i&#x6c;&#116;o&#x3a;&#105;n&#x66;&#111;&#64;&#x6c;&#101;a&#x70;&#108;y&#x74;&#105;c&#x73;&#46;d&#x65;\">info@leaplytics.de<\/a>) pour ouvrir un ticket. Veuillez d\u00e9crire le probl\u00e8me le plus pr\u00e9cis\u00e9ment possible afin que nous puissions proc\u00e9der \u00e0 une premi\u00e8re \u00e9valuation. Un coll\u00e8gue vous contactera ensuite dans les plus brefs d\u00e9lais pour trouver une solution.<\/p>","protected":false},"excerpt":{"rendered":"<p>If a problem occurs, you can send us an email (&#x69;&#110;&#102;o&#x40;&#x6c;&#101;a&#x70;&#x6c;&#121;ti&#x63;&#115;&#46;d&#x65;) to open a ticket. Please describe the problem as precisely as possible so that we can make an initial assessment. A colleague will then contact you shortly to find a solution.<\/p>","protected":false},"author":2,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"helpie_faq_category":[44],"helpie_faq_group":[47],"class_list":["post-3871","helpie_faq","type-helpie_faq","status-publish","format-standard","hentry","helpie_faq_category-uncategorized-faq","helpie_faq_group-usage","latest_post"],"_links":{"self":[{"href":"https:\/\/www.leaplytics.de\/fr\/wp-json\/wp\/v2\/helpie_faq\/3871","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.leaplytics.de\/fr\/wp-json\/wp\/v2\/helpie_faq"}],"about":[{"href":"https:\/\/www.leaplytics.de\/fr\/wp-json\/wp\/v2\/types\/helpie_faq"}],"author":[{"embeddable":true,"href":"https:\/\/www.leaplytics.de\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.leaplytics.de\/fr\/wp-json\/wp\/v2\/comments?post=3871"}],"version-history":[{"count":0,"href":"https:\/\/www.leaplytics.de\/fr\/wp-json\/wp\/v2\/helpie_faq\/3871\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.leaplytics.de\/fr\/wp-json\/wp\/v2\/media?parent=3871"}],"wp:term":[{"taxonomy":"helpie_faq_category","embeddable":true,"href":"https:\/\/www.leaplytics.de\/fr\/wp-json\/wp\/v2\/helpie_faq_category?post=3871"},{"taxonomy":"helpie_faq_group","embeddable":true,"href":"https:\/\/www.leaplytics.de\/fr\/wp-json\/wp\/v2\/helpie_faq_group?post=3871"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}